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We’re hiring! Customer Service Superstar

Job Description Vancouver Location

Canada’s leading supplier of rescue, rope access and work safety equipment is hiring two customer service representatives for our Vancouver showroom

The ideal candidate must be an awesome person and have an interest in some of the following:

  • Rope Rescue
  • Rope access
  • Search and Rescue
  • Rock Climbing
  • Swiftwater
  • Circus and aerials
  • Rigging
  • Canyoning
  • First Aid
  • Fall Protection
  • Ski Patrol
  • Mountaineering
  • Fire service
  • Slacklining
  • Any other cool outdoorsy stuff!



Experience in retail & shipping/receiving would be considered an asset

Having a positive attitude and outgoing demeanor is the #1 quality we seek in our employees.

Other skills that will make you the stand out candidate are being familiar with website maintenance, a computer geek, rope geek, gear junkie, create great retail displays, excellent communication skills on the phone and in person. Bilingualism is a huge bonus.

Benefits include:

  • Better than average retail wage
  • Health and Dental insurance
  • Awesome training opportunities
  • In-store rock climbing wall!
  • Loads of room for advancement
  • Close to skytrain / secure indoor bike parking and workshop!

The position will be Monday-Friday 9-5 with some flexibility.

At Carleton Rescue we take great pride in being a fantastic employer. We look forward to meeting you!

Job Type: Full-time


please send applications to



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The New I’D Family!

Meet the Family!

The self-braking I’D S descender is designed for work at height and rope access work.

It has an ergonomic handle that allows comfortable descent control. The integrated anti-panic function and anti-error catch limit the risk of an accident due to user error.

I’D S is compatible with 10 to 11.5 mm ropes and allows handling of loads up to 250 kg.

The I’D L self-braking descender is primarily designed for technical rescue.

The safety gate allows the rope to be installed with the device remaining connected to the harness.

I’D L is compatible with 12.5 to 13 mm ropes and allows handling of loads up to 280 kg.

I'm not upside-down! I was born this way!
I’m not upside-down! I was born this way!

The I’D EVAC self-braking descender is primarily designed for lowering from an anchor.

The ergonomic handle is specifically oriented for managing of a load from the anchor and offers comfortable descent control.

I’D EVAC is compatible with 10 to 11.5 mm ropes and allows handling of loads up to 250 kg.

Loads of new Features

Petzl is always improving upon their already innovative designs
All of the new family of Petzl descenders are equipped with
Anti-Panic, Auto-lock and Safety Gate features

Don’t Panic!

anti-panic function automatically stops the descent if the user pulls too hard on the handle

It’s a Lock!

The AUTO-LOCK system allows users to easily position themselves at a work station without having to manipulate the handle or tie off the device: as soon as the user releases the handle, the rope is automatically locked in the device.

Keep it Tacti-cool!

To keep our tactical users, entertainment riggers and ninja friends happy,  all three of the new descenders are available in hard-anodized flat black finish

An Auxilliary brake has been designed for I’D S, I’D L and I’D EVAC self-braking descenders
May be used to increase the friction in accordance with the weight of the load and diameter of the rope
Open version may be used to release the rope at any time
Closed version keeps the rope captive in the system
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Inspection Notice – 3M™ DBI-SALA® ExoFit NEX™ Harnesses – Immediate action required

3M Fall Protection 260 Export Boulevard
Mississauga (Ontario) L5S 1Y9
Inspection Notice – 3M™ DBI-SALA® ExoFit NEX™ Harnesses

3M Fall Protection has learned of the possibility of a manufacturing defect in a dorsal d-ring of ExoFit NEX™ harnesses manufactured between January 2016 and December 2018. Although there have been no reported incidents involving this condition, a dorsal d-ring with this defect will not support the load in a fall arrest event which could result in serious injury or death. Harnesses manufactured only within this date range require immediate inspection for lot number 09P1 stamped into a dorsal d-ring. We believe that only one harness was manufactured with a defective D-ring, but we urge inspection of all potentially affected harnesses out of an abundance of caution in the interests of worker safety.

End Users: Upon receipt of this Notice, immediately inspect your harness following the steps below:
Step 1: Locate the label pack on the harness to identify the manufacturing date. If the harness has a manufacturing date of 16/01 (2016, January) through the end of 18/12 (2018, December), continue to step 2. If the harness is not in this range, the unit is not impacted by this notice. If the harness is within this date range, continue to step 2.
Step 2: Locate the D-ring on the back of the harness to inspect for a stamped lot date of 09P1. If you find a D-ring with code 09P1 and the harness has a manufactured date within the affected date range, take the harness out of service immediately. If the D-ring is not stamped with code 09P1, you may continue using your harness.
Please note that both the manufactured date range (2016, January through 2018, December) on the harness label AND the lot number code 09P1 stamped on the D-ring must be present on the same harness for the harness to be considered suspect and removed from service. All other harness/d-ring combinations are acceptable for use.


End-users: If you find an affected harness, take the unit out of service immediately. You can contact us at 3M Customer Service at 1-833-998-2243 or at to return your harness and a replacement harness will be provided free of charge.

3M remains committed to providing quality products and services to our customers. We apologize for any inconvenience that this situation may cause you or your customers. We appreciate your continued support of 3M Fall Protection products and services.

3M Fall Protection April 16th, 2019

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The New Astro Bod Fast


With an integrated CROLL L ventral rope clamp, the ASTRO BOD FAST harness is designed for greater efficiency and comfort during rope ascents.

Wide, semi-rigid waistbelt and leg loops give excellent support. They are contoured and lined with breathable foam padding for comfort when suspended.

Metallic side attachment points allow easy connection of equipment and can be folded down to prevent them snagging accidentally when not in use.

The international version has a fall indicator: a red strap appears on the dorsal attachment point after a fall to indicate that the harness should be retired.
Foam shoulder straps are widely spaced to reduce neck chafing. When the waistbelt is loaded, they help distribute the load over the shoulders


  • Ventral attachment point: connection of a descender, a positioning lanyard for use in single mode, a progression lanyard, and a seat
  • Lateral attachment points: attachment for a positioning lanyard for use in double mode
  • Sternal attachment point: fall arrest system attachment
  • Dorsal attachment point: fall arrest system attachment
  • Rear attachment point on the waistbelt: restraint lanyard attachment
  • Certification(s): ANSI Z359.11, NFPA 1983 classe III, CSA Z259.10, CE EN 361, CE EN 358, CE EN 813, CE EN 12841 type B
  • Material(s): nylon, polyester, aluminum, steel
  • Available in three sizes
  • Yellow and Black $664.95 MSRP
  • Tactical Black Version $714.95 MSRP

Petzl Podium
Shackles for Podium

Gain new heights with
CRE and Petzl

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Petzl Technical Institute PPE Inspection Course – May 13-15

PPE Inspection Course


Become a PPE Competent Person with our three day personal protective equipment training course.  

Objectives:Learn to competently examine work-at-height personal protective equipment using the Petzl protocol and to create an effective PPE-management system.

Continue reading Petzl Technical Institute PPE Inspection Course – May 13-15

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PRODUCT RECALL NOTICE – CMC Flash™ Hook and FlashLite
6740 Cortona Dr.
Goleta, CA 93117
Product Recall Notice: CMC Flash™ Hook and FlashLite™ Hook (P/N
300980 & 300981)
The issue:
During product validation testing of a newly developed escape hook, CMC discovered
the test fixture used to certify the existing Flash™ Hooks and FlashLite™ Hooks
unintentionally influenced the NFPA 1983 strength results when tested at Underwriters
Laboratory (UL). Ongoing testing indicates that in some applications Flash™ Hooks
and FlashLite™ Hooks may be lower in strength than the Minimum Breaking Strength
(MBS) marked on the products.
CMC has no knowledge of failures or injuries:
The hook strength issue was found during product testing and we have no knowledge
of failures or injuries with the many thousands of Flash™ Hooks and FlashLite™ Hooks
in use over the past decade. CMC stands behind our product quality and intends to offer
replacements for all hooks currently in service with an updated design providing a higher
margin of strength and safety.
What CMC will do:
CMC has completed and validated the new design and is working closely with UL to
implement a new test fixture and certify this replacement hook as soon as possible. CMC
will replace all Flash™ Hooks and FlashLite™ Hooks, with the redesigned, stronger hook
at CMC’s expense.
In the Meantime:
CMC considers current Flash™ Hooks and FlashLite™ Hooks safe to use in the interim
when applied in accordance with the user instructions (attached). For training evolutions,
always use a competent belay.
What you should do to participate in the recall program:
Details of the replacement program will be communicated as soon as possible. Please
register at the address below to assure we can contact you with updates about when
replacements will be available (estimated in March, 2019).
Our top priority is user safety. We will do our best to minimize inconvenience while
conducting this recall program. Thank you for trusting CMC products for your life safety
User instructions for Flash™ Hook
User instructions for FlashLite™ Hook
Register your email address for Recall Updates


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April Special – Free Customization on Rock Exotica Carabiners!

For the month of April, CRE is providing free customization of any Rock Exotica Pirate, Rock’D‘ or Rock’O’ Carabiners

This high quality laser engraving will last the life of the carabiner. Maximum 22 Characters.

Delivery time will be in May, Must be prepaid.

Talk to your sales rep or contact customer service to place your order!